AeroXSpace: Bali’s Largest Indoor Adventure Park Launches on August 16, 2024

Denpasar, Bali, August 13, 2024 — Making a mark in Bali, AeroXSpace opens its doors on August 16 as the island’s largest indoor adventure park. Designed to inspire all ages to disconnect from their devices and improve their wellbeing and mental health through adrenaline-pumping activities, AeroXSpace is committed to creating the most exciting, imaginative, and fun family experience in Bali.

Strategically located on Bali’s main artery bypass near the iconic Sanur neighborhood, AeroXSpace is a fully air-conditioned space-themed adventure park spans over 3,500 square meters and is located within a 6,000 square meter plot, with parking for up to 77 vehicles. Packed with 26 exhilarating multilevel attractions — some of which are the first in Indonesia — and adhering to the highest international safety codes, AeroXSpace is on a mission to ignite imaginations, encourage an active lifestyle, and positively impact the mental and physical wellbeing of all its visitors.

Children aged eight and above can immerse themselves in the captivating universe of the indoor park without a supervising adult. From Galactic Climbing to the Stellar Rope Course, 

Space Warrior to Supernova Slides, the diverse attractions and vivid lighting combine to create an adrenaline-fueled physical and sensory experience. At AeroXSpace, gravity takes a backseat to the thrill of exploration, and visitors can soar to new heights and cultivate fearless mindsets.

Highlight attractions include the Launch Pad slides — the first of their kind in Indonesia — which enable sliders to savor the rush of a free-fall. This isn’t just a slide; it’s a right of passage for thrill-seekers who love defying gravity and yearn for the feeling of being launched into space. 

Another first in the country, the AeroXCourt, an air-filled multicourt featuring a cushioned, air-supported surface, invites visitors to experience the sensation of walking on the moon while scoring a spectacular slam dunk or kicking an intergalactic goal. Meanwhile, the Space Coaster empowers adventurers to set off on a breathtaking 100 meter long flight above the park, evoking the sensation of streaking through the solar system. 

Little explorers aged seven and under can embark on their own celestial journey in the Toddler Space. Adjacent to the Galaxy Lounge, which features family-friendly culinary delights from Asian to Western delicacies, younger astronauts can discover the wonders of space in a safe and engaging environment. 

For those who desire a more elegant atmosphere and elevated a la carte options, the Luna Lounge is a chic astronomical venue softly lit by the silvery glow of a giant luminous moon. From the strategic position on the second floor and on multiple CCTV screens, parents and guardians can continue to keep an eye on their explorers or simply relax in the lounge’s pleasant ambiance. Furthermore, for the ultimate birthday party or celebration, AeroXSpace offers three dedicated party rooms that can accommodate between 10 and 120 guests. 

“Children and teenagers across the globe are excited by space due to its mysterious and vast nature, which sparks their curiosity and imagination,” says General Manager of AeroXSpace, Tourino Dilaga. “The visually striking imagery of planets, stars and rockets, the thrill of exploring the unknown, and inspiring role models like astronauts have long captivated people of all ages,” he observes. 

“This is the reason we have chosen the theme of AeroXSpace and why we are striving to be more than just an adventure park — we’re a gateway to personal growth, learning, physical and mental wellbeing, family connections, and unforgettable memories. Through our innovative attractions, exceptional service, and commitment to safety, we’re on a mission to transform ordinary days into extraordinary adventures,” Tourino concludes.

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Terms & Conditions

By purchasing a ticket to AeroXSpace Adventure Park and entering the AeroXSpace premises, customers and the parents/guardians of their children agree to be bound by the following terms and conditions:

  1. AeroXSpace is cleaned and sanitized regularly; therefore, all customers are required to clean their hands and wear special socks before entering to ensure health and safety conditions. AeroXSpace is not responsible for any allergic reactions, health conditions, and safety risks.
  2. All customers are required to fill in contact details, read the terms, and sign a declaration form to enter AeroXSpace for safety and security purposes.
  3. Each entry ticket is valid for one person only, and we will not remind customers after their playtime ends. Additional charges will apply when customers exceed their playtime.
  4. Parents and/or guardians are responsible for monitoring and supervising their children while they enjoy and participate in AeroXSpace activities and attractions.
  5. Participation of adult or child customers in all activities and attractions at AeroXSpace is subject to minimum physical requirements such as height and weight restrictions, including the use of safety equipment imposed for the safety of AeroXSpace customers.
  6. AeroXSpace is committed to enforcing the highest safety standards and regulations. While AeroXSpace personnel will be present during adult and child participation in or around play areas, customers’ movements throughout the facility will not be directly supervised by AeroXSpace personnel.
  7. All customers are subject to all AeroXSpace policies and regulations. Parents of children and/or guardians will be called immediately if a child’s actions violate these policies and regulations.
  8. Activities offered at AeroXSpace can carry inherent risks and hazards, whether arising from mechanical equipment or from the nature of the various facilities and activities involved. Thus, customers, parents, and/or guardians fully authorize AeroXSpace employees, agents, and representatives to provide, approve, and authorize necessary first aid or emergency healthcare services to customers and/or children.
  9. If necessary, and if an emergency persists, AeroXSpace employees are permitted to use emergency transportation, such as but not limited to ambulances or other emergency vehicles, to transport customers and/or children for medical purposes to the nearest available medical facility for proper medical care.
  10. If possible, AeroXSpace employees will make reasonable efforts to contact family members, parents, and/or guardians before providing or authorizing any care in such events. If, for any reason, family members, parents, and/or guardians are not around or cannot be found during such emergencies, efforts should be made by AeroXSpace employees to contact said parents and/or guardians at the phone number provided to AeroXSpace.
  11. Regardless of any other terms and conditions, AeroXSpace has no authority to withhold or withdraw life-sustaining procedures for a child/adult.
  12. AeroXSpace is not responsible for injuries to adult or child customers while on the premises and while using the attractions, especially if such injuries are caused by customers’ uncontrollable behavior and/or physical conditions or special needs not disclosed to AeroXSpace employees and management.
  13. AeroXSpace reserves the right to refuse customer entry due to space capacity and other restrictions related to the safety, health, and comfort of all customers.
  14. Customers are not allowed to bring outside food & drinks into AeroXSpace and are not allowed to consume food & drinks in the play area.
  15. All customers, parents, and/or guardians assume all risks of injury or danger to themselves or children related to their participation in any and all activities and games at AeroXSpace.
  16. All parents and/or guardians agree to release, indemnify, defend, and forever discharge AeroXSpace, its affiliates and subsidiaries, and its management, employees, and agents, from all liabilities, claims, demands, damages, costs, expenses, actions, and causes of action in connection with death, injury, loss, or damage to customers or children, whatever the cause, which has or may arise for any reason or during customers’ visits.
  17. Customers, parents, and/or guardians acknowledge that AeroXSpace has the right to take photos, videos, record or reproduce images and/or sounds of any guests entering AeroXSpace, and to use such films, videos, recordings, images, and/or sounds for both non-commercial and commercial purposes, without the requirement to make payments to customers.
  18. Customers, parents, and/or guardians pledge that all personal photos and/or videos taken within AeroXSpace premises are only for personal use and interests. Commercial filming must be approved by AeroXSpace before recording.
  19. All customers, parents, and/or guardians acknowledge AeroXSpace’s absolute right to refuse any photography or video recording within AeroXSpace premises without providing any explanation.

Ticket Refund & Cancellation Policy

Thank you for choosing AeroXSpace Adventure Bali as your recreational destination. Please read our ticket purchase and cancellation policy carefully before completing your transaction.

  1. Non-Refundable Ticket Policy
    All play ticket purchases made through our official website, www.aeroxspace.id, are final. We apply a Non-Refundable and No Cancellation Policy, which means:
    • Tickets that have been paid for cannot be cancelled, refunded, exchanged for cash, or reimbursed for any reason, including weather conditions, changes in travel plans, or an incorrect visit date selected by the customer.
    • AeroXSpace Adventure Bali is not responsible for tickets that expire because they were not used within their validity period. No refund will be provided for expired or unused tickets.
  2. Rescheduling Policy
     Tickets are valid only for the visit date selected during the booking process. Requests to change or reschedule the visit date cannot be accommodated once payment has been successfully confirmed.
  3. Force Majeure and System Failure
    A refund or alternative compensation may only be considered under the following exceptional circumstances:
    • Unexpected Operational Closure: AeroXSpace Adventure Bali is required to close completely on the scheduled visit date due to internal technical issues, emergency maintenance, government instructions, or other force majeure events.
    • Payment System Failure: Payment has been successfully deducted from your account, including a successful Virtual Account payment, but our system fails to issue the corresponding e-ticket or admission barcode.
  4. Claim Requirements and Procedures Customers experiencing an issue related to system failure or force majeure must submit a report subject to the following requirements:
    Required Supporting Documents: Customers must provide a valid proof of payment or a bank transaction statement and the payment confirmation email.
    Reporting Deadline: The issue must be reported within a maximum of 1 × 24 hours from the time the transaction issue occurred.
  5. Customer Service
    For e-ticket confirmation or questions regarding your visit, please contact us through:
    • WhatsApp: +62 878 1699 1999
    • Email: info@aeroxspace.id