Birthday Packages

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Celebrate your next trip around the sun with an epic adventure.

BIRTHDAY PARTY

SKY CADET

Rp. 250.000 / person
  • Three (3) hours adventure park access
  • Exclusive party room
  • Grip socks
  • TV message
  • 2 Free Pass of 3 hours for parents of celebrant
  • Bubble Splash Party of Luna Lounge (Subject to availability)
  • (Weekday, minimum 10 pax)
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Space Captain

Rp. 350.000 / person
  • Three (3) hours adventure park access
  • Exclusive party room
  • Grip socks
  • Grip socks
  • 2 Free Pass of 3 hours for parents of celebrant
  • Bubble Splash Party of Luna Lounge (Subject to availability)
  • (Weekend, minimum 10 pax)
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Themed Party

Rp. 588.000 / person
  • Bubble Splash Party of Luna Lounge (Subject to availability)
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THE ESSENTIALS INCLUDED
IN ALL OUR PARTY PACKAGES

EXCLUSIVE PARTY ROOM

Celebrate your celestial party in one of planet themed party room that can cater 20 to 80 guests

EVENT ACCESS & PROPS

A party bracelet, socks, hats for each guest of the party including festive decorations

SPACE ADVENTURE

Explore 3 hours of excitement and wonders at the biggest indoor adventure park in Bali

DELICIOUS KIDS MEAL

Fresh from the pantry cuisines available throughout the party experience

  • The birthday package is catered for children, any additional food for adults or nannies should be purchased from the AeroXSpace Lounge.
  • The number of children must be confirmed one day prior to the party complete with list of invitees name, no changes can be made after that or on the day.
  • No outside food, beverage are permitted. 3rd party decortion and/or entertainment to be disccussed and approved during the planning phase.
  • Outside birthday cakes and goodybags are permitted.
  • A deposit payment of 50% from total initial invoice is required to confirm a booking. The balance payment has to be settled three (3) days before the party at the latest.
  • Any additional charges that occur during the party can be payable directly to the Admission counter and/or Lounge at published price.
  • The birthday room where the party is held will be available for a maximum use of two (2) hours.
  • Benefits based on park term and condition.
  • Deposit payment is non-refundable and non-transferable.
  • AeroXSpace will advise if the party date request to reschedule is available. If you are changing your confirmed booking date, a fee will be charged as per below:
    • 5 days or more prior to the event: 20% from the overall invoice will be added.
    • Less than 5 days prior to the confirmed booking will incur an additional 30% from the overall invoice.
  • The birthday package include food changes/modification, can not be accommodated 3 days before the party date.
  • 7 days before confirmed booking, 20% from overal invoice will be forfeited. THe remaining balance of payment will be credited toweards future AeroXSpace visits.
  • 3 days before confirmed booking, 50% from overal invoice will be forfeited. THe remaining balance of payment will be credited toweards future AeroXSpace visits.
  • Less than 3 days cancellation prior to confirmed party date, 100% from overall invoice will be forfeited.

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Terms & Conditions

By purchasing a ticket to AeroXSpace Adventure Park and entering the AeroXSpace premises, customers and the parents/guardians of their children agree to be bound by the following terms and conditions:

  1. AeroXSpace is cleaned and sanitized regularly; therefore, all customers are required to clean their hands and wear special socks before entering to ensure health and safety conditions. AeroXSpace is not responsible for any allergic reactions, health conditions, and safety risks.
  2. All customers are required to fill in contact details, read the terms, and sign a declaration form to enter AeroXSpace for safety and security purposes.
  3. Each entry ticket is valid for one person only, and we will not remind customers after their playtime ends. Additional charges will apply when customers exceed their playtime.
  4. Parents and/or guardians are responsible for monitoring and supervising their children while they enjoy and participate in AeroXSpace activities and attractions.
  5. Participation of adult or child customers in all activities and attractions at AeroXSpace is subject to minimum physical requirements such as height and weight restrictions, including the use of safety equipment imposed for the safety of AeroXSpace customers.
  6. AeroXSpace is committed to enforcing the highest safety standards and regulations. While AeroXSpace personnel will be present during adult and child participation in or around play areas, customers’ movements throughout the facility will not be directly supervised by AeroXSpace personnel.
  7. All customers are subject to all AeroXSpace policies and regulations. Parents of children and/or guardians will be called immediately if a child’s actions violate these policies and regulations.
  8. Activities offered at AeroXSpace can carry inherent risks and hazards, whether arising from mechanical equipment or from the nature of the various facilities and activities involved. Thus, customers, parents, and/or guardians fully authorize AeroXSpace employees, agents, and representatives to provide, approve, and authorize necessary first aid or emergency healthcare services to customers and/or children.
  9. If necessary, and if an emergency persists, AeroXSpace employees are permitted to use emergency transportation, such as but not limited to ambulances or other emergency vehicles, to transport customers and/or children for medical purposes to the nearest available medical facility for proper medical care.
  10. If possible, AeroXSpace employees will make reasonable efforts to contact family members, parents, and/or guardians before providing or authorizing any care in such events. If, for any reason, family members, parents, and/or guardians are not around or cannot be found during such emergencies, efforts should be made by AeroXSpace employees to contact said parents and/or guardians at the phone number provided to AeroXSpace.
  11. Regardless of any other terms and conditions, AeroXSpace has no authority to withhold or withdraw life-sustaining procedures for a child/adult.
  12. AeroXSpace is not responsible for injuries to adult or child customers while on the premises and while using the attractions, especially if such injuries are caused by customers’ uncontrollable behavior and/or physical conditions or special needs not disclosed to AeroXSpace employees and management.
  13. AeroXSpace reserves the right to refuse customer entry due to space capacity and other restrictions related to the safety, health, and comfort of all customers.
  14. Customers are not allowed to bring outside food & drinks into AeroXSpace and are not allowed to consume food & drinks in the play area.
  15. All customers, parents, and/or guardians assume all risks of injury or danger to themselves or children related to their participation in any and all activities and games at AeroXSpace.
  16. All parents and/or guardians agree to release, indemnify, defend, and forever discharge AeroXSpace, its affiliates and subsidiaries, and its management, employees, and agents, from all liabilities, claims, demands, damages, costs, expenses, actions, and causes of action in connection with death, injury, loss, or damage to customers or children, whatever the cause, which has or may arise for any reason or during customers’ visits.
  17. Customers, parents, and/or guardians acknowledge that AeroXSpace has the right to take photos, videos, record or reproduce images and/or sounds of any guests entering AeroXSpace, and to use such films, videos, recordings, images, and/or sounds for both non-commercial and commercial purposes, without the requirement to make payments to customers.
  18. Customers, parents, and/or guardians pledge that all personal photos and/or videos taken within AeroXSpace premises are only for personal use and interests. Commercial filming must be approved by AeroXSpace before recording.
  19. All customers, parents, and/or guardians acknowledge AeroXSpace’s absolute right to refuse any photography or video recording within AeroXSpace premises without providing any explanation.

Ticket Refund & Cancellation Policy

Thank you for choosing AeroXSpace Adventure Bali as your recreational destination. Please read our ticket purchase and cancellation policy carefully before completing your transaction.

  1. Non-Refundable Ticket Policy
    All play ticket purchases made through our official website, www.aeroxspace.id, are final. We apply a Non-Refundable and No Cancellation Policy, which means:
    • Tickets that have been paid for cannot be cancelled, refunded, exchanged for cash, or reimbursed for any reason, including weather conditions, changes in travel plans, or an incorrect visit date selected by the customer.
    • AeroXSpace Adventure Bali is not responsible for tickets that expire because they were not used within their validity period. No refund will be provided for expired or unused tickets.
  2. Rescheduling Policy
     Tickets are valid only for the visit date selected during the booking process. Requests to change or reschedule the visit date cannot be accommodated once payment has been successfully confirmed.
  3. Force Majeure and System Failure
    A refund or alternative compensation may only be considered under the following exceptional circumstances:
    • Unexpected Operational Closure: AeroXSpace Adventure Bali is required to close completely on the scheduled visit date due to internal technical issues, emergency maintenance, government instructions, or other force majeure events.
    • Payment System Failure: Payment has been successfully deducted from your account, including a successful Virtual Account payment, but our system fails to issue the corresponding e-ticket or admission barcode.
  4. Claim Requirements and Procedures Customers experiencing an issue related to system failure or force majeure must submit a report subject to the following requirements:
    Required Supporting Documents: Customers must provide a valid proof of payment or a bank transaction statement and the payment confirmation email.
    Reporting Deadline: The issue must be reported within a maximum of 1 × 24 hours from the time the transaction issue occurred.
  5. Customer Service
    For e-ticket confirmation or questions regarding your visit, please contact us through:
    • WhatsApp: +62 878 1699 1999
    • Email: info@aeroxspace.id

Birthday Party Enquiry